Forums/Announcements

Sena Releases SR10 Firmware version 1.1

Sena
posted this on Jan 03 09:28

Sena Technologies releases version 1.1 firmware of SR10 with a few improvements including multi-point pairing support.
You can upgrade your firmware using the new SR10 Manager software.
Please be sure to register your product online in order to download the manager software, since firmware upgrade service is provided only to the registered users.
For more details, please visit Sena web site at www.SenaBluetooth.com.

>> Release Note of SR10 V1.1 firmware (January 2, 2012)

Product Registration:
www.senabluetooth.com/support/product_registration.php
Software Download:
www.senabluetooth.com/support/download_document.php

 

Comments

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Lu Vencl

Love the new audio timeout setting feature. This will help me out a lot! Thanks for putting this out.

Also the TX audio selection I look forward in testing tonight. Thanks again!

January 10, 2012 12:10
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jd lima

My SR10 -- purchased in Dec 2011 -- reports firmware v 3.0, so this v1.1 update won't apply.  How do I get my SR10 updated to v1.1??

January 16, 2012 18:23
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Dan Kim
Sena Technologies

@jd lima

Double check your unit. It is likely that you have SMH10 or SPH10. If you do have SR10 and SR10 Manager still prompts that you have v3.0, then please contact our support at link below for warranty service.

http://support.senabluetooth.com/anonymous_requests/new

January 18, 2012 10:14
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Csaba Blazsovics

Dear SENA!

Could you explain "multi-point pairing support" feature? I can't find it in the Useres Guide.

January 19, 2012 05:19
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Dan Kim
Sena Technologies

In SR10 firmware version 1.1 release note, you will find "Support multiple point Bluetooth headsets" listed. This means SR10 is able to support a headset that supports multiple point Bluetooth connection. It is compatibility with such type of headset, but this does not mean SR10 allows multiple Bluetooth headset connections simultaneously.

January 19, 2012 10:23
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Stephan Rothlander

Hello, I have downloaded the firmware update software and then followed the instructions to connect my SR10 - I hear the USB connection noise and see the PC load the driver for it. But your software after the how to start screen doesn't recognize the unit as being connected to the PC therefore I can't update it. The message says "SR10 is not connected with the PC."

 

Help?

February 09, 2012 22:08
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Dan Kim
Sena Technologies

@ Stephen

We will send you a separate email to troubleshoot your problem.

February 10, 2012 12:09
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Uwe Willenbacher

Curious, I seem to recall that the initial release of the SR10 was only supporting mono communication via that Hand-Free Profile (HFP) - has that been changed to full stereo since that SR supports Bluetooth v2.1+EDR? I would love to use the two-way-radio option, but have full stereo from my iPhone 4s...

Thanks

February 25, 2012 15:10
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Lu Vencl

I don't think this version will ever have stereo as the hardware will not support it from what I understand. I am sure someone from Sena will respond soon, but I suspect a new version will be coming that will support it. At least that is what I am hoping for.

February 25, 2012 15:32
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Uwe Willenbacher

Thanks for the reply, Lu, I hope we do get an official word on this - but I think you are right, the hardware may not support it so, we both of us may be waiting for an updated model:) The SR10 seemed so promising...Oh well, back to my SMH10 and "line of sight" communication.

February 26, 2012 11:48
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Dan Kim
Sena Technologies

@Uwe

SR10 only supports HFP bluetooth connection which transmits audio in mono only.

 

February 27, 2012 12:13
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Uwe Willenbacher

Thanks for clearing this, Dan - guess I do have to wait...

February 27, 2012 12:43
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Dan Heming

I'm also having issues getting my SR10 to update to v1.1  I'm following the on screen instructions, but it still says its unable to recognize my device.  This is with XP. 

The first light is Red and solid like it should when you plug it into the PC.  The 2nd light is blue and although it comes on solid at first, it starts blinking I guess looking for pairings.  I have all my other BT devices off.  I need some assistance with this. - Dan

April 14, 2012 22:03
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Dan Kim
Sena Technologies

If you are having trouble with XP or 7, then below is common troubleshooting methods.
1. Uninstall previous version of SMH10 Manager if there is newer version available on the web.

2. Make sure to download correct version for your operating system.

3. Disable/disconnect any internal/external bluetooth hardware connected to PC. For embedded Bluetooth module, you will need to disable from device manager.

4. Make sure to use micro-USB cable that came with SMH10. DO NOT USE cable for Android phones.

5. After SMH10 Manager and driver installation, check Windows device manager with SMH10 powered and connected to PC. SMH10 should be listed under Universal Serial Bus Controllers as "CSR BlueCore Bluetooth". If you do not see this and instead see unrecognizable Bluetooth device listed, you will need to change the driver manually through device properties. Driver location is under program/Sena Technologies/SMH10 Manager.

April 16, 2012 18:23