Forums/Questions and Suggestions/Feature Requests and Suggestions

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Make it possible to connect to Cardo Scala Rider headsets

Stephan Seitz
suggested this on May 10, 2012 12:56 AM

We have several Cardo Scala Rider devices in our group (like Q2 and G4), and it would be THE selling argument for a Sena to be able to connect to devices from other brands.

I know that this is not as easy as it sounds, but it would be the killer. :)

 

Comments

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Sena
Sena Technologies

Thank you for your suggestion. We will do the possibility of connecting SMH10 with the Cardo headset. We will keep you informed later.

May 10, 2012 01:35 AM
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Todmanning

I agree, would like to be able to connect to other riders in our group that use Scala units.

May 30, 2012 10:57 AM
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Ed Titanich

Count me in, love to see this function.

May 31, 2012 07:56 AM
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Alex

And another vote

June 04, 2012 09:39 AM
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Bradiac

It seems to me that it would be killer to have the Sena unit be the swiss army knife of bluetooth headsets.

July 01, 2012 05:06 AM
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Dan Ockenfels

+1 

Hopefully you could also look into pairing with the UClear units - I have several friends using UClear and being able to connect to them without re-investing in a UClear unit myself would be awesome.

 

Thanks!

DanO

August 08, 2012 10:48 AM
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Jim Conley

It would be great to be able to connect to Scala units. The group I ride with are split between Sena and Cardio units, with a few others mixed in.

 

Thanks...Jim

August 13, 2012 11:34 PM
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Stephan Seitz

Yes, please!! :) Same here, mostly Sena and Cardo...

August 13, 2012 11:43 PM
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Scott

I have a really old Cardo Q2 that doesn't even have a 3mm input jack for an iPod, and the radio reception sucks. I'd love to upgrade to a Sena, but my riding buddies all have a Cardo. Not being able to talk to them is the only thing keeping from getting a new Sena headset.

September 11, 2012 09:40 AM
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Sharon Palmer

I have recently given up on my cardo set and moved to sena but my friends still have cardos, it would be great to be able to pair up with my riding buddies. The sena seem much more user friendly and I would recommend them.

September 23, 2012 06:36 AM
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Ric Parker

I too just switched from a Scala to the Sena. Several friends are considering the same move but are hesitant because they can not communicate with old outdated friends with inferior communication products. I hope Sena is the 1st to allow communication with other brands, many many people would join Sena if they are.

October 23, 2012 06:57 PM
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Les Fergus

I want to buy a pair of SMH10's but cannot justify the purchase unless I can communicate with other systems including Interphone as I ride with a number of different groups.

October 31, 2012 01:17 PM
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Sean Donnelly

I don't think this is a feature that will ever be seen. The major brands, whether it be Sena, Scala, Interphone, Chatterbox, etc., want you to buy their units and they want your friends to buy their units.  I would guess the motivation to allow units to talk to each other, is probably less than zero from all of the major manufacturers.

January 12, 2013 07:23 AM
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Stephan Seitz

I think, in the long run they will have to. If you look at markets, in the long run the best (or sadly sometimes the cheapest) product suppresses all the other products, and if you want wo survive as a company, you have to manufacture such a product or make something that is at least compatible.

So someday some company WILL come up with a headset that can at least connect to one other brand, and that will be a heavy advantage for that company, if their marketing department knows its job.

And interoperability is the next "must have" for bluetooth headsets, customers want that! And the companies in that market listen to the customers, you can see that when you look at what customers wanted in the last years. First, they wanted easy handling, they got it. It was a hell to operate the first headsets, you needed to know the exact sequences to do what you want. Now, they even talk to you... Then, they wanted range. First, you got 10 meters max, now we have one and a half kilometers. After that, conference talk. Cardo started it, now Sena and Interphone also have this feature.

Actually, people ask for interoperability, and I think, someone will listen and bring the ball to roll.

And then, every other company will have to bring out something interchangeable if they want to keep their position in the market, and they need to do so quickly.

Because of that, it would not surprise me to learn if the headset manufacturers already talked about a common protocol, or at the very least are secretly researching ways to do it.

January 14, 2013 04:48 AM
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Ostrov-a

It is very necessary! In Russia a lot of the Scala Rider. Gradually, all would go over to the Sena!

March 24, 2013 08:52 PM
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Alexey Komissarov

It will be a great feature for Russian market - most of riders use scala here, but it's price is too high for the same amount of features and quality.

April 03, 2013 01:52 AM
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Sena
Sena Technologies

Riders, we are testing to intercom with other brands currently, and this function will be applied on future SMH10 firmware.

Thank you for your patients.

April 08, 2013 07:32 PM
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Ostrov-a

SUPER! In Russia will be a big increase in sales! I already posted the news on the main site kvadrotsiklisty Russia. This was the main question!

April 08, 2013 08:03 PM
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Dan Ockenfels

Awesome news, thanks Sena!

DanO

April 09, 2013 06:34 AM
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Stephan Seitz

Cool, thank you! :)

April 14, 2013 11:29 PM
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Richard Highet

My wife and I are a Scala G4 owners, but she's got the Bell Mag 9 helmet which integrates with the Sena seamlessly and we would prefer to have the seamless employ vs a Scala add-on for helmets. But I don't have a Bell Mag 9 at this point and my Scala won't be able to communicate with her Sena (if we got her one). If Sena could hook up to Scala - I would definitely buy a Sena immediately.

April 23, 2013 06:36 AM
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Jgwphd

Excellent News, I appreciate Sena continuing to improve the function and value of their products after purchase. That generate enormous loyalty. Thanks!

May 01, 2013 01:41 PM
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Erik Hallgren

Agree, awesome news... But please hurry up ;-)

May 20, 2013 12:46 AM
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Drtbyk

Waiting patiently for this SW update to the SMH10R before I purchase.  Need to pair it with my wife's Schuberth SRC-S.

June 01, 2013 02:42 PM
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Ken

What a huge feature that would be!  I can't imagine why connecting with a competing brand (Scala) would be a bad thing for Sena.  Being able to communicate with riders with other headsets would definitely make Sena the leader in the field.  I guarantee that when searching for a new Bluetooth headset, ability to communicate with Scala would convince me to buy Sena.  

June 01, 2013 03:12 PM
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Ken

So I read a little farther down and see that they're onto it!  That's great news.  I'll be ordering a new Sena next week.  I was hesitating because of so many of my friends that have Scala. 

 

June 01, 2013 06:20 PM
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Ostrov-a

It would be nice quick! And that is written almost a year "planned"

June 02, 2013 02:02 AM
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Dave Wesche

Has this been resolved yet? I am looking to buy and need it to link with a Scala Cardo Q2

June 23, 2013 09:11 AM
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chip baxter

Dave, nothing in the release notes for the current versions specify being able to communicate with other manufacturer's units. I've been waiting a long time for this as well. 14 months of testing seems like a long time to not have an answer yet, so it may never come.

June 25, 2013 07:13 AM
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Jgwphd

Could we please have some status on this capability.

June 25, 2013 07:57 AM
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Ken

It would be outstanding if the competing companies could establish a basic communication standard so each manufacturer could concentrate on features, ease of use, and durability to attract customers.  With the several standards, one currently has to choose what their riding buddies happen to have (whether they like it or not).   I hope Sena stands in a leadership position on this.  

June 25, 2013 08:32 AM
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Drtbyk

Ninety days ago we were told that this functionality was "in test" and would be applied in "future firmware".   I know how product testing goes and that most likely this has to get FCC certification but ninety days?  Well, I hope we hear something soon.  Riding season is in full swing.

July 07, 2013 07:21 PM
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Liam

Any word on this? Surely Sena would only benefit from this as a feature, why would anyone buy anything different?

Also if you are getting close to this as a breakthrough, please add it to the SMH-10R firmware as well!

July 30, 2013 06:38 PM
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jason

Any word on this yet?

August 02, 2013 05:19 PM
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Ric Parker

So we have all been making encouraging remarks for over a year now, patiently hoping Sena will respond or surprise us with a solution.  But one has to wonder, is this something they really want to solve, or after careful consideration has the accounting department of Sena come to the conclusion that opening up to other brands will not increase purchases of the Sena products, but perhaps allow consumers to purchase other brands. I hope I am wrong in this, but if I am wrong why has Sena not given us a single update in 16 months. (their last response was 5/10/2012) and if you re-read their last response "Thank you for your suggestion. We will do the possibility of connecting SMH10 with the Cardo headset. We will keep you informed later." it is starting to sound like a response from a company that is unsure where they want to go with it.   Don't get me wrong, I own a pair of SMH10s and I have converted one fellow rider to the SMH10; still working on the other friends...But wait, is that exactly what Sena is hoping for???

August 02, 2013 05:38 PM
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Sean Donnelly

I think one thing that is forgotten in the process of compatibility between various models, is that it requires a dance partner, or in the case of all of these different brands, multiple partners.  Sena can say they want to investigate compatibility between multiple brands, but if Scala, Blue Ant, Interphone, Blinc, etc. aren't willing to play as well, I believe it's a no go.  Takes two to tango.

August 02, 2013 07:30 PM
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Ken

It's a shame.  One of my HOG chapter groups has 40 Road Captains.  There is talk about going Bluetooth instead of CB for leader to tail gunner communications.  CB stinks, with it's interference, bad audio quality, simplex operation, etc.).  They'd make the switch in a New York second if the two major brands were compatible.   I  hope they're working on it.  So many of my friends have Scala; and since I can't hear them, they talk about me when I'm on rides with 'em.    (Just kidding)

 

August 02, 2013 09:22 PM
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Dan Ockenfels
Sena
Sena Technologies

Riders, we are testing to intercom with other brands currently, and this function will be applied on future SMH10 firmware.

Thank you for your patients.

April 08, 2013 19:32_______________________________
Hey Sena Support - this comment of yours was about 4 months ago - we haven't heard a word from you since, and we've all been asking for info pretty regularly.
Please focus on better customer communications - that actually really matters - no one likes being left in the dark. 
If this feature (or any other feature actively being discussed by your customers) is not ready yet, just tell us it's not ready.  If it's not possible then simply tell us it's not possible so we can stop waiting and wondering about it.  If it's coming in two weeks, tell us you have it in a functional state and we'll definitely see it - you just can't give an exact date for the next firmware, etc...
But whatever you do, don't just ignore us for months and months on end - as a customer, that just plain sucks.
August 03, 2013 08:51 AM
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Francisco Galicia

Sena has to understand that we buy the sena brand for it's quality and it has to be compatible with others. it is like when you buy a television, you buy it becoause you like it but all the brands can see the same chanels. regards.

August 05, 2013 05:38 AM
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Sean Donnelly

Francisco, unfortunately the television analogy is really not a very good one.   These are not televisions.  They do require pairing with individual headsets that you allow to be paired, and use a challenge/response system to make sure that your communications are not received by everyone with a headset.

Devices can be built using universally accepted standards for communications, but they don't have to be, and none of the intercom manufacturers currently do,  for the intercom functions.  As I mentioned above, it requires 2 to Tango, just to get 2 brands to work with each other.   More dance partners for every brand to work together.

Sena can say they want their headset to work with every other brand, but it's not just that simple.  Scala, Chatterbox, BlueAnt, Interphone, Blinc, etc. also have to make their headsets compatible with Sena.

How many of the people getting on Sena about interoperability have also contacted Scala Scala, Chatterbox, BlueAnt, Interphone, Blinc, etc., and have also gotten on them about producing headsets compatible with Scala? 

Can anyone name another brand of bluetooth headset that is compatible with every other brand?  Scala? No, Chatterbox? No, BlueAnt? No, Interphone? No, Blinc? No

Others have to step up and play as well, before interoperability between brands becomes a reality.  Call or write to them all, maybe they will eventually get it.

August 05, 2013 06:09 AM
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Francisco Galicia

thanks for the answer. i like Sena because its quality, so the conectivity will be a plus, i will stay with sena.

August 05, 2013 06:14 AM
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David Day

Sena, Are you able to provide an estimate as to when this firmware update will be available? At the moment, I cannot talk to my best friend while riding because he has Scala headsets. I'd rather not sell mine and buy a set of those. 

August 06, 2013 10:35 AM
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James S
bumping this 'planned' feature as well -- To me this would be a top selling point for Sena over all the competition. Given it is now 2013, it doesn't make sense that a comms unit from one company can't connect to that of another, considering Bluetooth is used in all cases. Also as others have said, it would be nice to hear from Sena if this is still planned, on hold for some reason, or simply not possible. Also, given Sena releasing beta firmware, if part of this issue is testing, I'm virtually 100% sure should a beta (or alpha) copy be released, the community is more than willing to test it. I know in the groups I ride with, individuals either have a Sena SMH10 like me, a Cardo Scala Q2, or Cardo Scala G4.
September 03, 2013 02:21 PM
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Jim

I totally support this idea!!

September 06, 2013 12:34 AM
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Drtbyk

Very disappointing that SENA has not been able to deliver on what we were led to believe was going to happen -- in a reasonable time frame.  Tech Support's level of credibility has diminished greatly in my eyes.

September 10, 2013 08:37 PM
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Jim

Could be worse. Cardo has left it's users hanging for more than a year. People with iPhones can't hang up on calls without turning the cardo system off completely. 

September 10, 2013 09:04 PM
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Francisco Galicia

Sena, if you think this is possible let us know and if not let us know in order to have an answers. there is nothing wrong saying what can and cant be done. thanks.

September 11, 2013 06:32 AM
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Ostrov-a

The issue seriously delayed

September 11, 2013 07:07 AM
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Donniedaniels

I think this would help Sena more than hurt. I have tried Sena and Scala and the jog dial is a simplistic design that gives it the edge. So I think if Sena continues to make simple and innovative products it will keep them ahead of the competition. I am keeping one Scala in case I ride with someone that uses Scala. Otherwise, if Sena paired with Scala I would sell the Scala and buy another Sena. 

October 15, 2013 11:13 AM
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Clrcats

I bought Sena dual smh10 units.  Very happy with them. My wife doesn't like helmet music so that wasn't a problem.  I upgraded her helmet to the Bell Mag9 Sena and imagine my surprise when the headset wouldn't fit!  I now have to buy another clamp set which is purchased from Bell to allow the Sena to fit.  Nobody told me about that.

October 29, 2013 09:34 AM
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Al Patzke
I had the Scala G9 headsets along with the SM10 Bluetooth module on my bike. It doesn't work and Scala engineering bluntly told me that their focus is only on helmet to helmet communication. I fought mine for 6 months before the dealer swapped the Scala units out for the Sena headsets and I haven't looked back. Volume level is too low even with the boost on the SM10. Also connectivity between the SM10 and the Scala is inconsistent. You may have to cycle each 4 or 5 times. Don't even get me started on the intercom function on the Scala. You could not pay me to take a Scala unit ever again.
November 04, 2013 06:57 AM
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Al Patzke
Scala head of engineering told me directly they had no intention of working with any Bluetooth module other than the one BMW installs on their bike at the factory. Screw Scala. They wasted 6 weeks of my life I will never see again.
November 04, 2013 07:01 AM
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Ken

For whatever it's worth,

At the Progressive motorcycle show today in Dallas, the Scala representative told me that Sena will be compatible very soon.  He thought that maybe even by the first of the year.  Now, remember . . . he's not a Sena rep, so he may not know any more than we know.  But apparently, the word is out to Scala that the compatibility is coming.   

November 09, 2013 07:40 PM
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Allan Davison

I just bought a Sena set at the UK Bike show yesterday. The rep there had just been to the dealer conference and confirmed they were working on the compatibility with other BT headsets. Availability is looking at next year via a firmware upgrade...

November 25, 2013 03:14 AM
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James S

Just wondering if there are any updates on this -- Last update I heard was back in late Nov/Dec when it was announced this should be coming by the new year.  Given it is almost March, I'm wondering if this is still in the pipeline or not (although I notice the S20 does list universal intercom on its specs, so I'm still hopeful this trickles down to the other/existing models as well).

February 17, 2014 08:23 AM
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Drtbyk

Sena announced this capability late last year as Universal Intercom™ and that it would be a feature on all of their devices; including current (software upgradable) devices. So, they are now publicly branding the capability and we'll see it .....sometime.

February 17, 2014 09:32 AM
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Dan Heming

It looks like this is finally becoming a reality with V5.0 firmware upgrade for the Sena SMH10.  You can download the UserGuide for V5.0 and see that on page 33 (Section 17) it talks about "Universal Intercom".  I really like the way they integrated this from reading the instructions.  They did a great job and let's hope it works as good as it sounds.  - http://senabluetooth.com/wp-content/uploads/2014/02/UsersGuide_Sena...

February 20, 2014 08:46 AM
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Dan Heming

I actually just checked the downloads and as of yesterday, the V5.0 software is out there for the SMH10 - http://senabluetooth.com/software/smh10-firmware-5-0/

Change made from version 4.3 to 5.0

  • Universal IntercomTM
  • Advanced Noise ControlTM
  • Sidetone
  • Ultra HD Voice RecordingTM for PRISM and Bluetooth Audio Pack
  • Minor bug fixes in intercom volume
February 20, 2014 08:49 AM
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Ken

I've been under the assumption that firmware for SMH-10 and the 10R were the same, that the difference is the form factor.  I'm really anxious to upgrade to V5.0.  But can I use the new V5.0 firmware that came out yesterday or do I have to wait for 10R-specific update.  

Universal Intercom and Sidetone are extremely important to me.  

February 20, 2014 09:31 AM
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Dan Heming

Ken, I don't know if truly anyone could answer that except a Sena engineer that is familiar with the hardware.  Even if they are functionally similar, slight differences in hardware or specs between the 2 units could mean that a firmware update for the SMH10 might "brick" the SMH10R.  

If they were the same, it wouldn't make sense why Sena wouldn't release both firmware updates at the same time?  My best guess is there's enough slight differences to warrant a different Firmware update for the SMH10R.  

February 20, 2014 09:41 AM
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Ken

Thanks, Dan.  Since posting, I've gone to the software upgrades page and see that the 10R's latest firmware upgrade was back in November.  (I didn't know it was out back then and have never upgraded my 10R.   So, I'll wait to see what comes out.  

 

February 20, 2014 09:46 AM
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Cory

Count me in!
As mentioned before, being able to universally connect to other manufacturer's intercoms would make a unique selling point for Sena (whatever type).
BTW: as of this moment no software download is possible!?

February 21, 2014 02:44 PM
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Dan Heming

Cory, see my comment above.  The Universal Intercom is now possible with firmware V5.0 for the SMH10 - http://senabluetooth.com/software/smh10-firmware-5-0/

February 24, 2014 08:53 AM
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Kc0jov

Has anyone tested the v5.0 firmware w/ Universal Intercom (on SMH10) with a Scala Q2 yet?  I was unable to get mine to pair.

March 04, 2014 02:48 PM
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Dan Heming

Kc0jov.  Were you using the correct pairing method for each?  For the Sena, you need to use the new Universal Intercom pairing method outlined on page 33 under section 17.  For the Scala Q2, you need to use the phone pairing method.  

For the Sena: Press and hold the Jog Dial on the SMH10 for 8 seconds until the blue LED flashes rapidly

For the Q2: With the scala rider Q2 headset turned ON, press and hold the CTRL Button for at least six seconds until the Red and Blue Lights begin rapidly alternating.

March 04, 2014 04:17 PM
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Kc0jov

@Dan_Heming:  I'm going to try again when I get home tonight.  I have a Plantronics Voyager headset here in the office, and was able to get that to pair successfully today.

I'll update my findings later tonight/tomorrow.

March 04, 2014 04:25 PM
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Brookmarsh

I have a Scala Q3 headset to sr10 and UHF which doesnt work as others have experienced here. So my request is to look at this by Sena and look at upgrading software for the SR10. It is a pity a good system has to be altered because another company cant be bothered. They still advertise as being a market leader. I should throw them away and pay for the Sena gear

Wombat from Western Australia

March 06, 2014 12:53 AM
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Kc0jov

@Dan_Heming:  I was able to get the Q2 to pair to the SMH10 yesterday (not sure why it didn't work the first time, as the procedure was the same). 

Thanks for adding the cross-compatibility Sena!!

March 06, 2014 08:25 AM
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Chris Whitcomb74

Has anyone been able to pair the SMH-10 with the SCALA G4? I have been trying and have been unsuccessful. I first put the SMH-10 into "Universal Pairing" mode then with the G4 turned on I pressed and held in the channel "A" until it started flashing "RED"(I also tried channel "B" the same way). Do I need to scratch that pairing step on the G4 and perhaps use the phone pairing or maybe GPS pairing method? NOE: SMH-10 is at software version 5.0 and G4 is at 3.1

March 06, 2014 08:39 AM
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Dan Heming

@Brookmarsh, I don't work for Sena, but I'm curious what you are running into with the SR10 that isn't working?  You mention UHF?  Do you have the SR10 hooked up to a ham radio or some other 2 way UHF radio?  It is one of their pre-wired cords or did you have to make your own?  

I have the Sena SMH10 + Sena SR10 hard wired to the Yaesu FTM-10SR (custom cable).  I'm able to talk over VHF/UHF no problem with this setup?   

March 06, 2014 08:50 AM
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Brookmarsh

Dan

I am running a Sena SR10 connected to a Uniden UH7700 UHF radio. Made my own lead from standard 6 Pin connection to SR10 and bare 4 wires into rj45 Plug. I patched a connecting wire inside the UHF to enable the speaker to go through the front connector instead of an external speaker connection. The problem occurs with the Cardo Q3 transmitting to the Sr10. I have tried two unifones and they work perfctly and I assume the SHM10 would also work both being Sena. The transmitted signal from my unit has a loud hum and voice level is inaudible. It almost appears to be slightly off frequency. I will try a reset over the weekend and fault reset to see if that works but I am not hopeful. The receiving signal to the Q3 headset is normal. I ride a Honda ST1100 long distance and in groups so communication is often via UHF particularly with road transport carriers. We have a lot of open space in Western Australia! The Cardo headsets were a present last year and I am hesitant in throwing them away however with the new Universal headset arrangement I will only need to purchase one Sena sMH10 and hopefully that will pair to my Cardo on two up ridiing.

Regards from the wild west

March 06, 2014 04:24 PM
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Dan Heming

Brookmarsh, That is interesting you get the hum.  I don't know if there is really anything Sena could do on their end since you even said you tried two unifones an they worked fine.  I actually had the Cardo Scala Q2 when I first got my SR10 and used that originally with no issues.  When Sena introduced the 2 HFP connections on their SMH10's though, that made it worth it to me to swap because I could then keep the SR10 connected via the Multi-point connection and my cell phone & music connected via the main connection.  I can even pair my 2nd cell phone to the SR10.  

So it does sound like its a Q3 issue or just something strange and maybe a reset on both devices might work?  Good luck!  

March 06, 2014 05:57 PM
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Sena
Sena Technologies

@Chris Whitcomb74

The Scala G4 needs to be put into phone pairing mode as the G4 will communicate with the SMH10 as a phone rather than a headset.

March 07, 2014 08:18 AM
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Artur Nadolski

@Sena

Does SMH10 with latest firmware version can handle conference with 3 Scala Rider G4/Q3?

Can I initiate call to G4/Q3 using SMH10 and from G4/Q3 to SMH10? Is it working both ways including conference call?

March 17, 2014 10:58 AM
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Sena
Sena Technologies

@Artur

The Universal Intercom pairing on the SMH10 is only limited to 1 non-Sena headset. More information about Universal Intercom pairing for the SMH10 can be found here: http://senabluetooth.com/universal_intercom/

March 18, 2014 11:46 AM
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cooney
I have loaded the 5.0 firmware but what next. How do we connect the Scala units to our Senas?
March 22, 2014 11:35 AM
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Sena
Sena Technologies

@cooney: Here is an instructional video that we have made on how to pair the SMH10 with the v5.0 firmware to a non-Sena headset. https://www.youtube.com/watch?v=X1DkC2e378s For more intormation about the Universal Intercom feature you can check out the v5.0 User's Guide for the SMH10 here http://senabluetooth.com/wp-content/uploads/2014/02/UsersGuide_Sena....

March 24, 2014 09:47 AM
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Donniedaniels

I hope this helps someone. I just paired a Scala Q2 with the Sena after several failed attempts. 

 

The key is to hold the jog dial button an extra second or 2 after it goes into normal pairing mode, then you will hear the word "Universal" followed by pairing dialogue. 

 

It's easy to make the mistake of letting go of the jog dial button too early when it says pairing and the lights are flashing.

 

It did not tell me it was sucessful but it happend withing a few seconds. Then I had to initiate a call via the jog dial button.

March 28, 2014 09:34 AM
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Donniedaniels

By the way, thank you Sena!  

 

I'm so glad this feature works, I can now pair with a buddy coming to town for a 1200 mile ride in June. I really didn't want to have to use my Scala Q2 with push buttons. What were they thinking with those tiny buttons to be used with a motorcyclist with gloves on?

March 28, 2014 10:16 AM
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Drtbyk

You had to have the Scala in Phone Pairing mode correct?  Which would seem to indicate that if the Scala already was paired with a mobile phone, it would now lose that pairing in favor of the Sena UC.  Is that what you have seen?

March 31, 2014 09:58 AM
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Donniedaniels

@Drtbyk. Yes the Scala has to be in pairing mode as well. I can't answer the phone question because I didn't pay any attention to what happened there.

March 31, 2014 10:28 AM
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Drtbyk

I was just going by the SENA instructions for v5 which would indicate that the "other" Comm Device would lose it's Phone Pairing if it already had it.

March 31, 2014 10:38 AM
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Sena
Sena Technologies

@Drtbyk: If the non-Sena headset supports Mulitpoint pairing (a second Handsfree Profile) similar to all Sena headsets then the non-Sena headset would be using that when paired to a Sena headset. This means that the non-Sena headset would still stayed paired with already paired mobile phone.

April 01, 2014 05:00 PM
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Noyreeno6Mf
April 09, 2014 05:17 PM
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Chris

I was able to get the Scala G4 to pair with the Sena SMH10 by putting the G4 in to Phone pairing and the Sena in to Universal but they don't seem to allow you to talk.  Anyone know what I'm doing wrong or what I need to do? 

April 21, 2014 04:33 PM
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Donniedaniels

Chris, If it's like the 2 devices I paired you then have to make an intercom call from one to another. Just like when intercom connecting two Sena devices, press that jog dial button once to start the connection. If that doesn't do it then I don't know.

April 22, 2014 05:27 AM
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Chris Whitcomb74

Chris when I paired the SMH-10 to the SCALA G4 (also tried a Q3) I put the SCALA into "Phone Pairing" and the SMH-10 into "Universal Pairing". The SMH-10 begins to make the audible chime stating it is trying to pair to another device. I then tapped the "jog dial" button and that completed the pairing process and I was able to communicate between SMH-10 and SCALA. 

April 22, 2014 10:55 AM